Bartizan Covid-19 Protocols

Your Health Matters to Us

Safety First

As a boutique hotel of only 10 rooms, The Bartizan is well equipped to handle and implement the safety guidelines suggested by World health organizations and Sri Lanka health governing agencies.

We will have staff personnel of only up to 6 members at a time on hotel premises to observe social distancing measures. As a smaller hotel, we expect a very limited number of rooms occupied at any given time, and expect most guests may feel that they are the only ones occupying the hotel.

We feel this will be welcomed by most guests to enjoy their vacation. We have trained our staff in all the safety guidelines implemented at the hotel and we will do our best to provide you a safe and relaxing environment. The following is a list of safety measures to expect at The Bartizan.

CHECK-IN

All guests entering the hotel premises will be subject to Temperature checks using a contactless thermometer. Any guests displaying symptoms suggestive of Covid-19, including temperatures higher than 99.3° F(37.4°C), will be asked to wait and rechecked after a brief period of time. If symptoms persist, we may ask the guest to wait in an isolated area until transport to a local hospital can be arranged for further assesment. We may kindly ask guests to allow us to disinfect bags and shoes before entering the hotel. We will also kindly remind guests to disinfect their hands with hand sanitizer before entering the hotel or at the reception. All guests are encouraged to observe social distancing measures. Guests may be asked to fill out a small questionnaire during check-in including contact information such as email and phone numbers. Reception staff will wear masks and gloves when checking in guests and will discard gloves after every check-in. We have a fast check-in procedure minimizing interactions and observing social distancing.
PUBLIC AREAS

All public areas and hard surfaces are sanitized and deep cleaned daily. Additionally, hand sanitizers are placed in public areas for guest convenience. Guests may be asked to wear masks in public areas of the hotel. Welcome drinks will be served by staff wearing face masks and gloves. We have discontinued providing cold refreshing towels for safety measures.
GUEST ROOMS

Guests rooms are deep cleaned including sanitizing keys, doors and window handles, light switches, telephones, fridges, bathroom countertops and sinks, toilets and any other hard surfaces. All bed linens are deep cleaned in our own laundry taking safety precautions. All guests rooms are provided with hand sanitizer bottles. Every guest room comes with individual size bath amenities (Shampoo, Conditioner, Body Wash, Lotion) which are provided new for each check-in.
RESTAURANT

Breakfast menus are disposable after a single use and every room is provided with one. Breakfast will be prepared by chefs wearing face masks and gloves while taking the utmost care to avoid any contamination. All restaurant tables and chairs and individual balcony room tables and chairs are sanitized regularly and before serving breakfast. All 5 balcony rooms will be served breakfast on their individual balconies minimizing interactions with other guests. The remaining 5 rooms will be served breakfast in the courtyard outdoor space and tables will be placed apart according to social distancing guidelines. All staff serving breakfast will wear face masks and gloves.
CHECK-OUT

We ecourage guests to make reservations online directly on our website or email us at info@thebartizan.com. Payments can also be made online minimizing interactions during check-in and check-out. All guests will be emailed a copy of their receipts.
STAFF

All staff will undergo daily temperature checks before starting their shifts. Any staff members displaying symptoms related to Covid-19 or with a temperature above 100.4F will be sent home. All staff members have to wear masks when interacting with guests on the hotel premises and are encouraged to observe social distancing measures. All staff members must wash hands regularly with soap and water and use hand sanitizer when necessary.